2020 Cadillac EscaladeProblems, recalls & complaints

NHTSA has logged 14 owner complaints about the 2020 Cadillac Escalade, most often about the engine. It is covered by 2 safety recalls, and for recall 21V-115 the manufacturer reports only 75% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 27, 2026. Updated daily.

Complaints by system

Where the 2020 Cadillac Escalade has problems

14 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine60
Power train30
Forward collision avoidance21
Engine and engine cooling20
Exterior lighting11
Electrical system11
Service brakes11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Cadillac Escalade recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

75%repaired · 2022 Q4

Tires

Recall 21V-115 · Feb 25, 2021 · 33,838 vehicles · 25,286 repaired

Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss.

Problem, fix and repair progress →

96%repaired · 2021 Q1

Delivery: fuel pump

Recall 19V-837 · Nov 21, 2019 · 502 vehicles · 483 repaired

Risk. Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2020 vs. every other Escalade year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escalade median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Cadillac Escalade safety ratings

2020 Cadillac Escalade SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 3 stars (22.8% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Escalade owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

My vehicle doesn’t even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
Complaint 11733688 · Apr 24, 2026
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at…
Complaint 11727310 · Mar 26, 2026
Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot…
Complaint 11725325 · Mar 18, 2026

Own a 2020 Escalade?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.