2017 Cadillac XTSProblems, recalls & complaints

NHTSA has logged 24 owner complaints about the 2017 Cadillac XTS, most often about the electrical system. It has no vehicle safety recalls on record.

2017 Cadillac XTS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 11, 2025. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2017 Cadillac XTS has problems

24 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system100
Suspension30
Power train20
Steering20
Structure11
Vehicle speed control10
Back over prevention10
Visibility/wiper10
Electronic stability control (ESC)10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2017 Cadillac XTS recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2017 vs. every other XTS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XTS median. How we score

'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Cadillac XTS safety ratings

2017 Cadillac XTS 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Cadillac XTS frontal crash test, NHTSA
Frontal crash★★★★★
2017 Cadillac XTS side barrier test, NHTSA
Side barrier★★★★★
2017 Cadillac XTS side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (11.8% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Cadillac XTS, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What XTS owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the…
Complaint 11537429 · Aug 9, 2023
THE MAJOR COMPONENT OF THIS CAR IS THE CUE SCREEN. THE CUE SCREEN IS CONNECTED TO THE ABILITY TO DEFROST AND COOLING/HEATING SYSTEM IN THE VEHICLE. CURRENTLY, THE CUE SCREEN IS FROZEN AND THE OPERATIONS OF VARIES SYSTEMS ARE AT A HALT. THIS IS A SAFETY ISSUES. CURRENTLY DUE TO LEATHER SEATS UNABLE…
Complaint 11519534 · Apr 28, 2023
TL* THE CONTACT OWNS A 2017 CADILLAC XTS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE HUMAN MACHINE INTERFACE MODULE MALFUNCTIONED CAUSING THE BACK UP CAMERA NOT TO DISPLAY WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY CADILLAC LOCATED AT 993 AUTO…
Complaint 11377520 · Dec 2, 2020 · 70,000 miles

Own a 2017 XTS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.