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2018 Cadillac XTSProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2018 Cadillac XTS, most often about the electrical system. It is covered by 1 safety recall, and for recall 18V-576 the manufacturer reports only 96% of affected cars repaired.

2018 Cadillac XTS
–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 96%Owner complaints72 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 3, 2025. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2018 Cadillac XTS has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system11
Fuel/propulsion system10
Service brakes11
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2018 Cadillac XTS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

96%repaired · 2020 Q1

Disc: caliper

Recall 18V-576 · Aug 30, 2018 · 210,628 vehicles · 201,894 repaired

Risk. A reduction of braking performance can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2018 vs. every other XTS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XTS median. How we score

'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2018 Cadillac XTS safety ratings

2018 Cadillac XTS 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2018 Cadillac XTS frontal crash test, NHTSA
Frontal crash★★★★★
2018 Cadillac XTS side barrier test, NHTSA
Side barrier★★★★★
2018 Cadillac XTS side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (11.8% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What XTS owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

INFOTAINMENT CENTER MALFUNCTIONING. CLIMATE CONTROL, BACKUP CAMERA AND NEARLY EVERY CONVENIENCE AND SAFETY FEATURE DISABLED. CADILLAC HAS ATTEMPTED TO FIX 5 TIMES AND NOW SAYS THAT IT CAN NOT BE CORRECTED. CADILLAC ALSO ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE. SCREEN PIXELATES AND/OR GOES BLACK…
Complaint 11324798 · May 16, 2020

Own a 2018 XTS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.