2019 Cadillac XTSProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2019 Cadillac XTS, most often about the air bags. It is covered by 2 safety recalls, and for recall 18V-576 the manufacturer reports only 96% of affected cars repaired.

2019 Cadillac XTS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 21, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2019 Cadillac XTS has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags10
Engine10
Power train10
Seats10
Service brakes11
Steering10
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2019 Cadillac XTS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

98%repaired · 2020 Q2

Seat belts: front

Recall 18V-899 · Dec 19, 2018 · 175 vehicles · 172 repaired

Risk. If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly…

Problem, fix and repair progress →

96%repaired · 2020 Q1

Disc: caliper

Recall 18V-576 · Aug 30, 2018 · 210,628 vehicles · 201,894 repaired

Risk. A reduction of braking performance can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2019 vs. every other XTS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XTS median. How we score

'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Cadillac XTS safety ratings

2019 Cadillac XTS 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2019 Cadillac XTS frontal crash test, NHTSA
Frontal crash★★★★★
  • Rollover: 4 stars (11.8% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What XTS owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
Complaint 11620684 · Oct 18, 2024

Own a 2019 XTS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.