2009 Dodge RAM 3500Problems, recalls & complaints

NHTSA has logged 105 owner complaints about the 2009 Dodge RAM 3500, most often about the steering. It is covered by 5 safety recalls, and for recall 16V-352 the manufacturer reports only 34% of affected cars repaired.

2009 Dodge RAM 3500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2025. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2009 Dodge RAM 3500 has problems

105 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering693
Air bags124
Suspension121
Electrical system62
Service brakes50
Power train40
Visibility/wiper30
Exterior lighting30
Wheels21
7 other systems91

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2009 Dodge RAM 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

34%repaired · 2018 Q3

Passenger side: inflator module

Do not drive

Recall 16V-352 · May 24, 2016 · 4,648,270 vehicles · 1,599,545 repaired

Risk. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or…

Problem, fix and repair progress →

41%repaired · 2017 Q3

Driver side: inflator module

Do not drive

Recall 15V-313 · May 26, 2015 · 4,077,169 vehicles · 1,644,105 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

58%repaired · 2015 Q1

Linkages: tie rod assembly

Recall 13V-529 · Nov 6, 2013 · 271,733 vehicles · 153,429 repaired

Risk. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Linkages: tie rod assembly

Recall 11V-350 · Jul 6, 2011 · 242,780 vehicles

Risk. THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Show 1 more recall
–no report yet

Linkages: tie rod assembly

Recall 09V-005 · Jan 9, 2009 · 32,782 vehicles

Risk. THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Mileage at failure

When do steering problems start?

45kmiles, median

Based on the odometer reading in 27 steering complaints. 85% were reported before 100,000 miles.

Only 48% of complaints for this model year include a mileage.

median0k50k100k150k200k+
7under 30k miles23under 100k miles4100k miles or more
Best & worst years

2009 vs. every other RAM 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAM 3500 median. How we score

'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2009 Dodge RAM 3500, and the recalls they led to.

  1. Chrysler's execution of 13V-528 & 529AQ14003 · closed May 16, 2016
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  3. Outer Tie Rod FailurePE11009 · closed Feb 6, 2012
    Led to recall 11V-350
In owners' words

What RAM 3500 owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

MY 2011 MEGA CAB 3500 WAS PURCHASED IN NOV OF 2018 WITH ONLY APPROX. 110K MILES ON ODOMETER. AFTER A SHORT WHILE OF DRIVING, A VIBRATION STARTED GETTING WORSE UP UNTIL I TOOK TO A DEALER AT APPROX. 114K FOR A CHECK ON TOE & ALIGNMENT. IT ENDED UP BEING A TOTAL REPAIR OF UPPER & LOWER U-JOINTS &…
Complaint 11221447 · Jun 20, 2019 · 114,215 miles
TWO ISSUES: 1: KNOCKING SOUND WHEN TURNING AT PARKING LOT SPEEDS. I'VE REPLACED BUSHINGS, LINKAGES, BALL JOINTS, AND NOTHING HELPED. I REPLACED WHEEL HUB ASSEMBLIES AND THE KNOCKING IS REDUCED, BUT NOT FIXED. SHOP OWNERS THAT DRIVE THE SAME TRUCK SAY THEY'VE SPENT THOUSANDS OF DOLLARS ON THEIR OWN…
Complaint 11015905 · Aug 17, 2017 · 128,000 miles
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD BALL STUD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE…
Complaint 10851467 · Mar 24, 2016 · 81,000 miles

Own a 2009 RAM 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.