2009 Dodge RAM 5500Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2009 Dodge RAM 5500, most often about the steering. It is covered by 3 safety recalls, and for recall 16V-352 the manufacturer reports only 34% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 24, 2016. Updated daily.

Complaints by system

Where the 2009 Dodge RAM 5500 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering50
Air bags11
Engine11
Suspension11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2009 Dodge RAM 5500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

34%repaired · 2018 Q3

Passenger side: inflator module

Do not drive

Recall 16V-352 · May 24, 2016 · 4,648,270 vehicles · 1,599,545 repaired

Risk. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or…

Problem, fix and repair progress →

41%repaired · 2017 Q3

Driver side: inflator module

Do not drive

Recall 15V-313 · May 26, 2015 · 4,077,169 vehicles · 1,644,105 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

66%repaired · 2016 Q3

Linkages: tie rod assembly

Recall 13V-527 · Nov 6, 2013 · 36,151 vehicles · 23,803 repaired

Risk. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Best & worst years

2009 vs. every other RAM 5500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAM 5500 median. How we score

'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2009 Dodge RAM 5500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What RAM 5500 owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

7/21/15 TOOK TRUCK TO RAM DEALER FOR RECALL R-16 DEALER STATED IT ALSO HAS R-25 RECALL, TRUCK STILL HAS VIBRATION AT 55 MPH AND NOW IT WILL DRIFT LEFT AND RIGHT CALLED DEALER THE SERVICE MANAGER ADVISED ME TO HAVE MY TIRES CHECKED, 7/30/15 CALLED CHRYSLER HOTLINE WAS TOLD NO OPEN RECALLS I TOLD HER…
Complaint 10750424 · Aug 21, 2015 · 155,741 miles
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE…
Complaint 10731201 · Jun 30, 2015 · 21,000 miles
TL*THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PARTS FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…
Complaint 10691879 · Mar 3, 2015

Own a 2009 RAM 5500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.