2002 Ford E SeriesProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2002 Ford E Series, most often about the visibility. It is covered by 2 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 8, 2008. Updated daily.

Complaints by system

Where the 2002 Ford E Series has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility20
Electrical system10
Engine and engine cooling10
Power train10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 Ford E Series recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2002 vs. every other E Series year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E Series median. How we score

'73'78'80'87'89'90'93'94'95'97'98'99'00'01'02'03'04'05'06'07'08
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Ford E Series, and the recalls they led to.

  1. SPARK PLUG EJECTION FROM CYLINDER HEADDP05005 · closed Jan 4, 2006
    No recall
In owners' words

What E Series owners report

Recent visibility complaints filed with NHTSA, shortened. Personal details are removed.

2002 FORD TAURUS HEATER BLOWER. DID NOT WORK TRIED TO FIX WITH DIFFERENT PARTS STILL DIDNT WORK. I CAN'T SEE WHERE I AM GOING WITH THE WINDOWS ALL STEAMED UP. *TR
Complaint 10248017 · Nov 8, 2008
DEFROSTER AND CLIMATE CONTROL SYSTEM MALFUNCTIONED REPEATEDLY. NO DEFROSTER, HEAT, OR AIR CONDITIONING BECAUSE BLOWER FAILED TO OPERATE. DEALER ROUTE 23 AUTOMALL WOULD NOT OR COULD NOT FIX.*JB
Complaint 10008168 · Feb 26, 2003 · 300 miles

Own a 2002 E Series?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.