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2020 Ford Escape PhevProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Ford Escape Phev, most often about the unknown or other. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTop problem1Unknown or other

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 14, 2025. Updated daily.

Complaints by system

Where the 2020 Ford Escape Phev has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Ford Escape Phev recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

32%repaired · 2026 Q3

Propulsion system: traction battery

New

Recall 25V-789 · Nov 14, 2025 · 20,558 vehicles · 6,673 repaired

Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2020 vs. every other Escape Phev year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escape Phev median. How we score

'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Escape Phev safety ratings

2020 Ford Escape PHEV SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Escape Phev owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias…
Complaint 11441843 · Nov 28, 2021

Own a 2020 Escape Phev?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.