2021 Ford Escape PhevProblems, recalls & complaints

NHTSA has logged 22 owner complaints about the 2021 Ford Escape Phev, most often about the electrical system. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 24, 2026. Updated daily.

Complaints by system

Where the 2021 Ford Escape Phev has problems

22 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system80
Engine81
Power train30
Service brakes20
Structure20
Vehicle speed control10
Air bags10
Visibility/wiper10
Forward collision avoidance10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Ford Escape Phev recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

32%repaired · 2026 Q3

Propulsion system: traction battery

New

Recall 25V-789 · Nov 14, 2025 · 20,558 vehicles · 6,673 repaired

Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2021 vs. every other Escape Phev year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escape Phev median. How we score

'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Ford Escape Phev safety ratings

2021 Ford Escape PHEV SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Standard
In owners' words

What Escape Phev owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…
Complaint 11663389 · May 28, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer…
Complaint 11654133 · Apr 11, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the…
Complaint 11653628 · Apr 9, 2025

Own a 2021 Escape Phev?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.