2021 Ford Explorer HybridProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2021 Ford Explorer Hybrid, most often about the power train. It is covered by 1 safety recall, and for recall 22V-255 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 10, 2026. Updated daily.

Complaints by system

Where the 2021 Ford Explorer Hybrid has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train21
Fuel/propulsion system10
Seat belts11
Steering11
Structure10
Air bags11
Wheels11
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Ford Explorer Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2024 Q4

Power train: axle assembly

Recall 22V-255 · Apr 14, 2022 · 252,936 vehicles · 149,789 repaired

Risk. A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2021 vs. every other Explorer Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Explorer Hybrid median. How we score

'20'21'22'23'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Ford Explorer Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Explorer Hybrid owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels)…
Complaint 11556088 · Nov 20, 2023
The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was…
Complaint 11501484 · Jan 12, 2023 · 22,000 miles

Own a 2021 Explorer Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.