2011 Ford FiestaProblems, recalls & complaints

NHTSA has logged 730 owner complaints about the 2011 Ford Fiesta, most often about the power train. It is covered by 3 safety recalls, and for recall 20V-331 the manufacturer reports only 44% of affected cars repaired.

2011 Ford Fiesta

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 20, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Ford Fiesta has problems

730 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train36610
Structure1255
Engine1086
Electrical system963
Vehicle speed control575
Latches/locks/linkages410
Steering260
Air bags2316
Electronic stability control (ESC)181
17 other systems11913

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Ford Fiesta recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

44%repaired · 2022 Q2

Doors: latch

Recall 20V-331 · Jun 8, 2020 · 2,147,323 vehicles · 945,968 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

70%repaired · 2017 Q1

Doors: latch

Recall 15V-246 · Apr 24, 2015 · 456,440 vehicles · 320,666 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

–no report yet

Air bags

Recall 12V-488 · Oct 5, 2012 · 154,471 vehicles

Risk. An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do power train problems start?

56kmiles, median

Based on the odometer reading in 303 power train complaints. 86% were reported before 100,000 miles.

median0k50k100k150k200k+
84under 30k miles260under 100k miles43100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

10 owners mentioned a cost

$3,700median

Middle half: $2,000 – $5,238

Structure

9 owners mentioned a cost

$500median

Middle half: $400 – $550

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2011 vs. every other Fiesta year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fiesta median. How we score

'78'88'89'91'01'02'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Ford Fiesta safety ratings

2011 Ford Fiesta 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (14.3% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Ford Fiesta, and the recalls they led to.

  1. Door Latch FailureEA15002 · closed Nov 13, 2015
    Led to recall 15V-246
  2. Door Latch FailurePE14028 · closed Mar 18, 2015
    Led to recall 20E-010
  3. Door Latch FailuresRQ19005 · closed Feb 7, 2022
    Led to recall 20V-177
In owners' words

What Fiesta owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The vehicle was pushed to the side of the road on several occasions. The vehicle was able to restart after 10 minutes; however, the failure…
Complaint 11684826 · Sep 3, 2025 · 106,902 miles
The contact owns a 2011 Ford Fiesta. The contact stated that while driving on a main road at 30 MPH, the transmission shifted independently to neutral(N). The contact pulled over and restarted the vehicle. The contact shifted to drive(D) and drove to the residence. The vehicle was towed to the…
Complaint 11677798 · Aug 1, 2025 · 130,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure was not duplicated.…
Complaint 11677361 · Jul 30, 2025 · 144,000 miles

Own a 2011 Fiesta?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.