2020 Ford Fusion HybridProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2020 Ford Fusion Hybrid, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 14, 2025. Updated daily.

Complaints by system

Where the 2020 Ford Fusion Hybrid has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system40
Forward collision avoidance20
Air bags11
Seat belts11
Steering10
Engine10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2020 Ford Fusion Hybrid recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2020 vs. every other Fusion Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fusion Hybrid median. How we score

'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Ford Fusion Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Fusion Hybrid owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires…
Complaint 11648279 · Mar 14, 2025 · 51,000 miles
The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the "Stop Safely Now" and "Check Engine" messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to…
Complaint 11618423 · Oct 7, 2024 · 54,000 miles
Blower fan stopped working in middle of heat wave. Vehicle is only 4 years old and system not functioning with heat or cold settings.
Complaint 11595711 · Jun 21, 2024

Own a 2020 Fusion Hybrid?

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