2012 Ford Fusion HybridProblems, recalls & complaints

NHTSA has logged 96 owner complaints about the 2012 Ford Fusion Hybrid, most often about the steering. It has no vehicle safety recalls on record.

2012 Ford Fusion Hybrid

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 11, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2012 Ford Fusion Hybrid has problems

96 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering361
Air bags322
Service brakes162
Electrical system130
Electronic stability control (ESC)100
Engine80
Power train31
Structure20
Fuel/propulsion system20
7 other systems71

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2012 Ford Fusion Hybrid recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Mileage at failure

When do steering problems start?

67kmiles, median

Based on the odometer reading in 34 steering complaints. 74% were reported before 100,000 miles.

median0k50k100k150k200k+
4under 30k miles25under 100k miles9100k miles or more
Best & worst years

2012 vs. every other Fusion Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fusion Hybrid median. How we score

'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Ford Fusion Hybrid safety ratings

2012 Ford Fusion Hybrid 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2012 Ford Fusion Hybrid frontal crash test, NHTSA
Frontal crash★★★★★
2012 Ford Fusion Hybrid side barrier test, NHTSA
Side barrier★★★★★
2012 Ford Fusion Hybrid side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.5% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Ford Fusion Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Power Steering FailureEA17004 · closed Feb 9, 2024
    No recall
  3. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  4. Electric power steering failurePE14030 · closed Sep 10, 2015
    Led to recall 15V-340
In owners' words

What Fusion Hybrid owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle…
Complaint 11671562 · Jul 7, 2025 · 72,000 miles
The contact owns a 2012 Ford Fusion Hybrid. While the contact’s daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "Power Steering Malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering…
Complaint 11646658 · Mar 6, 2025 · 68,000 miles
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. No warning light was illuminated. The contact stated a message that the “Advance-trac System Failure - Service Required” message was displayed. The contact…
Complaint 11582302 · Apr 11, 2024 · 207,000 miles

Own a 2012 Fusion Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.