2011 Ford Fusion HybridProblems, recalls & complaints

NHTSA has logged 132 owner complaints about the 2011 Ford Fusion Hybrid, most often about the steering. It has no vehicle safety recalls on record.

2011 Ford Fusion Hybrid

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 20, 2024. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Ford Fusion Hybrid has problems

132 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering432
Air bags340
Service brakes210
Engine120
Power train120
Electrical system112
Electronic stability control (ESC)82
Structure60
Vehicle speed control50
10 other systems141

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2011 Ford Fusion Hybrid recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Mileage at failure

When do steering problems start?

81kmiles, median

Based on the odometer reading in 42 steering complaints. 76% were reported before 100,000 miles.

median0k50k100k150k200k+
2under 30k miles32under 100k miles10100k miles or more
Best & worst years

2011 vs. every other Fusion Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fusion Hybrid median. How we score

'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Ford Fusion Hybrid safety ratings

2011 Ford Fusion Hybrid 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2011 Ford Fusion Hybrid frontal crash test, NHTSA
Frontal crash★★★★★
2011 Ford Fusion Hybrid side barrier test, NHTSA
Side barrier★★★★★
2011 Ford Fusion Hybrid side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.5% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Ford Fusion Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Floor mat interference with acceleratorEA12009 · closed Jun 12, 2014
    Led to recall 14E-028
  3. Electric power steering failurePE14030 · closed Sep 10, 2015
    Led to recall 15V-340
In owners' words

What Fusion Hybrid owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was…
Complaint 11626397 · Nov 20, 2024 · 80,000 miles
The contact owns a 2011 Ford Fusion Hybrid. The contact stated that upon starting the vehicle, the steering wheel became inoperable. The contact drove the vehicle without power steering functionality downhill. The service power steering immediately message was displayed. The contact stated that the…
Complaint 11609441 · Aug 19, 2024 · 170,000 miles
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed…
Complaint 11599213 · Jul 5, 2024 · 77,625 miles

Own a 2011 Fusion Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.