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2013 Lexus ES350Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2013 Lexus ES350, most often about the air bags. It is covered by 1 safety recall, and for recall 15V-728 the manufacturer reports only 84% of affected cars repaired.

2013 Lexus ES350
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 84%Owner complaints239 with a crash, fire or injuryTypical failure mileage44kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 25, 2021. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2013 Lexus ES350 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags43
Visibility40
Service brakes32
Vehicle speed control30
Structure22
Seats20
Steering21
Tires10
Power train10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Lexus ES350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2017 Q4

Forward collision avoidance: crash imminent braking

Recall 15V-728 · Nov 3, 2015 · 30,812 vehicles · 25,795 repaired

Risk. A vehicle that unexpectedly brakes increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2013 vs. every other ES350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ES350 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Lexus ES350 safety ratings

2013 Lexus ES350 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Lexus ES350 frontal crash test, NHTSA
Frontal crash★★★★★
2013 Lexus ES350 side barrier test, NHTSA
Side barrier★★★★★
2013 Lexus ES350 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (11.1% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What ES350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

PASSENGER-SIDE LEG AIRBAG FAILED TO FULLY DEPLOY DURING AN ACCIDENT. IT ALSO EXPLODED AND EXPELLED ACCELERATE. THE DRIVER-SIDE AIRBAGS DEPLOYED PROPERLY. THIS WAS DURING A FRONT-END COLLISION WITH THE SIDE OF ANOTHER VEHICLE. MY CAR WAS PROCEEDINGSTRAIGHT THROUGH AN INTERSECTION ON A PARKWAY-LIKE…
Complaint 10994028 · Jun 8, 2017 · 49,000 miles
THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS…
Complaint 10556042 · Dec 14, 2013 · 20,000 miles

Own a 2013 ES350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.