2014 Mercedes-Benz B-class ElectricProblems, recalls & complaints

NHTSA has logged 20 owner complaints about the 2014 Mercedes-Benz B-class Electric, most often about the power train. It is covered by 2 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2023. Updated daily.

Complaints by system

Where the 2014 Mercedes-Benz B-class Electric has problems

20 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train100
Electrical system70
Engine60
Service brakes30
Fuel/propulsion system20
Visibility10
Fuel system, gasoline10
Vehicle speed control10
Engine and engine cooling10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2014 Mercedes-Benz B-class Electric recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other B-class Electric year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the B-class Electric median. How we score

'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz B-class Electric, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What B-class Electric owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Mercedes-Benz B-Class Electric Drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "Malfunction visit workshop" and "Stop switch engine off" messages were displayed. After restarting the vehicle, the vehicle returned to…
Complaint 11554071 · Nov 7, 2023 · 62,700 miles
Motor suddenly stopped on highway. This was extremely dangerous. Vehicle transported to Mercedes Benz, they have indicated the electric drive motor has failed. This is the second drive motor in this car that has failed in only 48K miles. We have two of these cars, same year and model. The motor has…
Complaint 11466786 · May 31, 2022
TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD,…
Complaint 11397277 · Feb 22, 2021 · 12,000 miles

Own a 2014 B-class Electric?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.