2015 Mercedes-Benz B-class ElectricProblems, recalls & complaints

NHTSA has logged 25 owner complaints about the 2015 Mercedes-Benz B-class Electric, most often about the power train. It is covered by 2 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 6, 2024. Updated daily.

Complaints by system

Where the 2015 Mercedes-Benz B-class Electric has problems

25 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train140
Fuel/propulsion system100
Engine70
Vehicle speed control60
Electrical system50
Steering20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2015 Mercedes-Benz B-class Electric recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other B-class Electric year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the B-class Electric median. How we score

'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz B-class Electric, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What B-class Electric owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING. THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER…
Complaint 11599546 · Jul 6, 2024
Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. Happens rarely but when it does it's a big safety concern.
Complaint 11503744 · Jan 26, 2023
Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for…
Complaint 11481618 · Aug 28, 2022

Own a 2015 B-class Electric?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.