2002 Mercedes-Benz C240Problems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2002 Mercedes-Benz C240, most often about the electrical system. It is covered by 3 safety recalls, and for recall 24V-874 the manufacturer reports only 10% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 19, 2024. Updated daily.

Complaints by system

Where the 2002 Mercedes-Benz C240 has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system40
Visibility30
Interior lighting20
Seat belts11
Seats10
Structure10
Air bags11
Visibility/wiper10
Electronic stability control (ESC)11
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2002 Mercedes-Benz C240 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

10%repaired · 2026 Q3

Visibility: sun/moon roof assembly

Recall 24V-874 · Nov 19, 2024 · 33,456 vehicles · 3,406 repaired

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

34%repaired · 2025 Q4

Visibility: sun/moon roof assembly

Recall 22V-954 · Dec 23, 2022 · 131,653 vehicles · 45,331 repaired

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

24%repaired · 2026 Q1

Visibility: sun/moon roof assembly

Recall 19V-918 · Dec 20, 2019 · 747,928 vehicles · 177,202 repaired

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2002 vs. every other C240 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C240 median. How we score

'01'02'03'04'05'07
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What C240 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED…
Complaint 11365605 · Oct 21, 2020 · 90,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE…
Complaint 10860098 · Apr 18, 2016 · 120,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED…
Complaint 10817582 · Jan 4, 2016 · 125,000 miles

Own a 2002 C240?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.