2004 Mercedes-Benz C240Problems, recalls & complaints

NHTSA has logged 16 owner complaints about the 2004 Mercedes-Benz C240, most often about the electrical system. It is covered by 3 safety recalls, and for recall 24V-874 the manufacturer reports only 10% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 19, 2024. Updated daily.

Complaints by system

Where the 2004 Mercedes-Benz C240 has problems

16 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system32
Fuel/propulsion system20
Latches/locks/linkages20
Power train20
Seat belts20
Seats21
Service brakes, hydraulic20
Air bags20
Engine and engine cooling20
4 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Mercedes-Benz C240 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

10%repaired · 2026 Q3

Visibility: sun/moon roof assembly

Recall 24V-874 · Nov 19, 2024 · 33,456 vehicles · 3,406 repaired

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

34%repaired · 2025 Q4

Visibility: sun/moon roof assembly

Recall 22V-954 · Dec 23, 2022 · 131,653 vehicles · 45,331 repaired

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

24%repaired · 2026 Q1

Visibility: sun/moon roof assembly

Recall 19V-918 · Dec 20, 2019 · 747,928 vehicles · 177,202 repaired

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2004 vs. every other C240 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C240 median. How we score

'01'02'03'04'05'07
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What C240 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

PASSENGER SEAT CAUGHT FIRE WHEN USING THE SEAT HEATER. FIRE PROTRUDED THROUGH THE SIDE SEAT PANEL AND BURNED DRIVER AND CLOTHING. THE DRIVER WAS OPERATING THE CAR FOR ABOUT 15 MINUTES ON A CITY STREET AND PULLED OFF THE ROAD TO EXTINGUISH THE FIRE. PORTIONS OF THE SEAT MELTED.
Complaint 10926807 · Nov 18, 2016 · 68,000 miles
AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911. FIREMEN CAME 10 MINUTES LATER AND I COULD SEE FLAMES COMING THROUGH THE LEFT VENT. THE DRIVER'S SIDE OF THE…
Complaint 10629406 · Aug 29, 2014 · 36,000 miles
THE SRS AND NUMEROUS OTHER MALFUNCTIONS COME ON. THE HEADLIGHTS AND DASH LIGHTS ALONG WITH THE BLINKERS ARE TURN ON AND OFF BY THEMSELVES. AT FIRST TURNING THE CAR OFF THE MALFUNCTIONS WENT AWAY ONLY TO COME BACK A FEW MINUTES LATER. I FIND THIS TO BE VERY DANGEROUS SINCE THE AIR BAGS, SEAT-BELTS…
Complaint 10513704 · May 27, 2013 · 80,000 miles

Own a 2004 C240?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.