2011 Mercedes-Benz E550Problems, recalls & complaints

NHTSA has logged 61 owner complaints about the 2011 Mercedes-Benz E550, most often about the air bags. It is covered by 3 safety recalls, and for recall 16V-081 the manufacturer reports only 65% of affected cars repaired.

2011 Mercedes-Benz E550

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 30, 2024. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Mercedes-Benz E550 has problems

61 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags321
Suspension201
Service brakes20
Engine21
Fuel/propulsion system20
Visibility/wiper11
Electrical system11
Lane departure10
Power train10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Mercedes-Benz E550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

66%repaired · 2026 Q3

Passenger side: inflator module

Recall 16V-363 · May 26, 2016 · 258,163 vehicles · 169,998 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2011 vs. every other E550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E550 median. How we score

'07'08'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Mercedes-Benz E550, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E550 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS 2011 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE AND THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD BUT DID NOT SEEK MEDICAL ATTENTION. A…
Complaint 11351829 · Aug 28, 2020 · 68,972 miles
I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER A YEAR AND THE DEALER MAKES AN APPOINTMENT AND THEN CANCELS THE APPOINTMENT. THEY HAVE NEVER RETURNED MY CALLS REGARDING THIS RECALL EXCEPT TO CANCEL THE APPOINTMENTS I HAVE HAD MY OTHER RECALLED VEHICLE REPAIRED ALMOST A YEAR AGO. WHEN CAN I GET MY…
Complaint 11269007 · Oct 16, 2019
TL* TAKATA RECALL. THE CONSUMER OWNS A 2011 MERCEDES-BENZ E550. THE CONSUMER STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WEST VA), THE CONSUMER WAS INFORMED THAT THE PARTS…
Complaint 11268682 · Oct 15, 2019

Own a 2011 E550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.