2014 Mercedes-Benz E550Problems, recalls & complaints

NHTSA has logged 16 owner complaints about the 2014 Mercedes-Benz E550, most often about the air bags. It is covered by 4 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

2014 Mercedes-Benz E550

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 29, 2024. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2014 Mercedes-Benz E550 has problems

16 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags90
Service brakes30
Electrical system21
Visibility/wiper20
Electronic stability control (ESC)10
Engine10
Steering10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2014 Mercedes-Benz E550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other E550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E550 median. How we score

'07'08'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz E550, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
In owners' words

What E550 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Both driver and front passenger headrest airbags have deployed for no cause. This is is the second time this has occurred on both sides. No collision occurred in both incidents. First time it occurred under warranty and Mercedes fixed the issue. This time it occurred again and the car is not in…
Complaint 11586036 · Apr 30, 2024
MERCEDES HAS REFUSED TO REPLACE DEFECTIVE TAKATA AIRBAG SINCE FEBRUARY OF 2019 MAKING DIFFERENT EXCUSES WHY THEY CAN'T REPLACE THE PASSENGER SIDE AIRBAG WITH KNOWLEDGE THAT IF ACCIDENT CAN BE LIFE THREATENING.
Complaint 11383027 · Dec 11, 2020
TL* TAKATA RECALL- THE CONTACT OWNS A2014 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V01000 (AIR BAGS). AFTER CONTACTING THE DEALER MERCEDES BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE NC) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT…
Complaint 11298335 · Jan 10, 2020

Own a 2014 E550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.