repaired · 2023 Q3
Body: roof and pillars
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
2018 Mercedes-Benz S560Problems, recalls & complaints
NHTSA has logged 13 owner complaints about the 2018 Mercedes-Benz S560, most often about the engine. It is covered by 10 safety recalls, and for recall 21V-197 the manufacturer reports only 55% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 25, 2022. Updated daily.
Complaints by system
Where the 2018 Mercedes-Benz S560 has problems
13 complaints grouped by the system owners reported.
3Engine1 crash/fire/injury
2Fuel/propulsion system
2Service brakes
2Steering
1Visibility/wiper
1Communication
1Wheels
1Electrical system
1Suspension
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 3 | 1 |
| Fuel/propulsion system | 2 | 0 |
| Service brakes | 2 | 0 |
| Steering | 2 | 0 |
| Visibility/wiper | 1 | 0 |
| Communication | 1 | 0 |
| Wheels | 1 | 0 |
| Electrical system | 1 | 0 |
| Suspension | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2018 Mercedes-Benz S560 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q3
Communication
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2022 Q2
Electrical system: software
Risk. Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their…
Show 6 more recalls
repaired · 2022 Q2
Engine
Risk. An engine oil leak can spill on to the road and cause slippery road conditions.
repaired · 2022 Q1
Foundation components: disc
Risk. The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking…
repaired · 2021 Q2
Engine: gasoline
Risk. A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
repaired · 2020 Q3
Lane keep: automatic steering
Risk. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
repaired · 2020 Q3
Lane keep: steering assist
Risk. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
repaired · 2019 Q4
Electrical system
Risk. If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2018 vs. every other S560 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S560 median. How we score
'18'19'20'21
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2018 Mercedes-Benz S560, and the recalls they led to.
- Front Roof Panel DetachmentLed to recall 21V-197
In owners' words
What S560 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
Walk Home Condition -I purchased a 2018 CPO Mercedes-Benz S560 on 8/20/21 from Knauz Continental Autos in Lake Bluff, IL. On 9/25/2, at approx noon, I was driving the vehicle and the engine light came on, the throttle/engine felt sluggish and not responsive. The engine felt very out of balance…
2018 MERCEDES BENZ S CLASS. CONSUMER WRITES IN REGARDS TO REWORK ENGINE OIL PLUGS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
TL* THE CONSUMER OWNED A 2018 MERCEDES-BENZ S560. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY THREE MINUTES, THE CONTACT PARKED THE VEHICLE. THE CONSUMER WAS ALERTED BY SOMEONE THAT THERE WAS SMOKE UNDER THE HOOD OF THE VEHICLE. WITHIN THIRTY SECONDS TO A MINUTE, THE VEHICLE BECAME ENGULFED IN…
Own a 2018 S560?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.