repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
2020 Mercedes-Benz S560Problems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2020 Mercedes-Benz S560, most often about the visibility. It is covered by 4 safety recalls, and for recall 21V-961 the manufacturer reports only 83% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 23, 2022. Updated daily.
Complaints by system
Where the 2020 Mercedes-Benz S560 has problems
1 complaint grouped by the system owners reported.
1Visibility
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Visibility | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2020 Mercedes-Benz S560 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q1
Fuel injection system: fuel rail
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
repaired · 2023 Q2
Sensor: side impact
Risk. Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2020 vs. every other S560 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S560 median. How we score
'18'19'20'21
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What S560 owners report
Recent visibility complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Mercedes-Benz S560. The contact stated that while driving approximately 60 MPH, there was an abnormal sound and shards of glass started entering the vehicle from the sunroof. No injuries were sustained. The vehicle was taken to the dealer; however, the vehicle was not…
Own a 2020 S560?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.