repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
2019 Mercedes-Benz S560Problems, recalls & complaints
NHTSA has logged 5 owner complaints about the 2019 Mercedes-Benz S560, most often about the steering. It is covered by 10 safety recalls, and for recall 21V-197 the manufacturer reports only 55% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 8, 2022. Updated daily.
Complaints by system
Where the 2019 Mercedes-Benz S560 has problems
5 complaints grouped by the system owners reported.
2Steering
1Power train
1Engine
1Suspension
1Seat belts
1Fuel system, gasoline
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 2 | 0 |
| Power train | 1 | 0 |
| Engine | 1 | 0 |
| Suspension | 1 | 0 |
| Seat belts | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2019 Mercedes-Benz S560 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q3
Body: roof and pillars
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
repaired · 2023 Q3
Communication
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Show 6 more recalls
repaired · 2022 Q2
Electrical system: software
Risk. Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their…
repaired · 2022 Q2
Engine
Risk. An engine oil leak can spill on to the road and cause slippery road conditions.
repaired · 2021 Q2
Engine: gasoline
Risk. A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
repaired · 2020 Q4
Sensing system: radar
Risk. An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
repaired · 2020 Q3
Lane keep: automatic steering
Risk. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
repaired · 2020 Q2
Seat belts
Risk. If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2019 vs. every other S560 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S560 median. How we score
'18'19'20'21
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2019 Mercedes-Benz S560, and the recalls they led to.
- Front Roof Panel DetachmentLed to recall 21V-197
In owners' words
What S560 owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
THE STEERING SHIFTER WOULD NOT CHANGE THE CAR INTO PARK NOR NEW RAM, FROM DRIVE. AFF'L, THE SHIFTER INSTEAD BEGAN OPERATING THE NAVIGATION MAP CURSOR. THE VEHICLE WAS STATIONARY EACH OF THE 3 TIMES IT HAPPENED IN ONE DAY.
FROM DAY ONE DELIVERY, CAR TECHNOLOGY DIDN'T WORK. A COUPLE OF MONTHS, MORE PROBLEMS BEGAN: ODD SECURITY WARNINGS - CAR WOULDN'T LET ME PUT INTO PARK, NOR NEUTRAL, NOR REVERSE. THIS OCCURRED 3 TIMES, SETTING STILL, IN 3 RURAL LOCATIONS. INSTEAD THE SHIFTER OPERATED THE CENTRAL NAVIGATION MAP…
Own a 2019 S560?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.