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2015 Mercedes Royale Sprinter CoachProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2015 Mercedes Royale Sprinter Coach, most often about the vehicle speed control. It is covered by 1 safety recall, and for recall 19V-249 the manufacturer reports only 100% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 100%Owner complaints60 with a crash, fire or injuryTypical failure mileage38kVehicle speed control, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2022. Updated daily.

Complaints by system

Where the 2015 Mercedes Royale Sprinter Coach has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Vehicle speed control20
Fuel/propulsion system20
Engine10
Equipment10
Forward collision avoidance10
Air bags10
Power train10
Service brakes10
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2015 Mercedes Royale Sprinter Coach recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2019 Q4

Seats

Recall 19V-249 · Mar 28, 2019 · 4 vehicles · 4 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes Royale.

Best & worst years

2015 vs. every other Sprinter Coach year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter Coach median. How we score

'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter Coach owners report

Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.

ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER. THE RIGHT REAR SENSOR IS DEFECTIVE. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSIONS…
Complaint 11373111 · Nov 5, 2020 · 33,000 miles
ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING,…
Complaint 11361275 · Sep 26, 2020 · 42,000 miles

Own a 2015 Sprinter Coach?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.