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2017 Mercedes Royale Sprinter CoachProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2017 Mercedes Royale Sprinter Coach, most often about the air bags. It is covered by 1 safety recall, and for recall 19V-249 the manufacturer reports only 100% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 100%Owner complaints60 with a crash, fire or injuryTop problem2Air bags

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 2, 2023. Updated daily.

Complaints by system

Where the 2017 Mercedes Royale Sprinter Coach has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags20
Electrical system10
Fuel system, gasoline10
Seat belts10
Trailer hitches10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2017 Mercedes Royale Sprinter Coach recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2019 Q4

Seats

Recall 19V-249 · Mar 28, 2019 · 4 vehicles · 4 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes Royale.

Best & worst years

2017 vs. every other Sprinter Coach year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter Coach median. How we score

'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter Coach owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Traveling on I-80 in Western Nebraska and SRS and Airbag systems failed. I immediately pulled over and checked connectivity of seatbelt wiring harness. No connection problems on the factory swivel seat were located or noted. I called Mercedes of Loveland and described the problem and the first…
Complaint 11515003 · Apr 2, 2023
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN NHTSA CAMPAIGN NUMBER REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERZENZY'S RV WORLD (940 LAKELAND PARK CENTER DR,…
Complaint 11240833 · Jul 31, 2019

Own a 2017 Sprinter Coach?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.