2016 Mercedes Royale Sprinter CoachProblems, recalls & complaints

NHTSA has logged 11 owner complaints about the 2016 Mercedes Royale Sprinter Coach, most often about the air bags. It is covered by 1 safety recall, and for recall 19V-249 the manufacturer reports only 100% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 11, 2023. Updated daily.

Complaints by system

Where the 2016 Mercedes Royale Sprinter Coach has problems

11 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags60
Electrical system10
Seat belts10
Steering10
Structure10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2016 Mercedes Royale Sprinter Coach recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2019 Q4

Seats

Recall 19V-249 · Mar 28, 2019 · 4 vehicles · 4 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes Royale.

Best & worst years

2016 vs. every other Sprinter Coach year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter Coach median. How we score

'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter Coach owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER (W3CL6170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE…
Complaint 11297331 · Jan 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…
Complaint 11266819 · Oct 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT JAMES MOTOR COMPANY MERCEDES-BENZ (LOCATED AT 2440 RICHMOND RD, LEXINGTON, KY 40502, [PHONE]) EXCEEDED A REASONABLE AMOUNT OF…
Complaint 11252965 · Sep 3, 2019

Own a 2016 Sprinter Coach?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.