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2010 Mercury MountaineerProblems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2010 Mercury Mountaineer, most often about the service brakes. It is covered by 1 safety recall.

2010 Mercury Mountaineer
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints130 with a crash, fire or injuryTypical failure mileage38kService brakes, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 7, 2022. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2010 Mercury Mountaineer has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes50
Vehicle speed control40
Engine30
Steering20
Power train20
Seats10
Structure10
Seat belts10
Fuel/propulsion system10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2010 Mercury Mountaineer recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Front assembly: recliner

Recall 10V-161 · Apr 20, 2010 · 33,256 vehicles

Risk. IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Best & worst years

2010 vs. every other Mountaineer year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Mountaineer median. How we score

'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2010 Mercury Mountaineer safety ratings

2010 Mercury Mountaineer 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 3 stars (22.8% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2010 Mercury Mountaineer, and the recalls they led to.

  1. Fleet Vehicle Recall Completion AuditAQ10001 · closed Dec 28, 2015
    No recall
In owners' words

What Mountaineer owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE…
Complaint 11292295 · Dec 31, 2019
FRONT BRAKES STARTED AUTOMATICALLY SEIZING UP RANDOM TIMES AND SPEEDS DUE TO A DEFECTIVE WHEEL BEARING THAT DISRUPTED THE ANTILOCK BRAKE SENSORS. THIS CREATED AN EXTREMELY DANGEROUS DRIVING ISSUE. FORD REFUSED TO TAKE RESPONSIBILITY OR PAY FOR ANY REPAIRS BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD.…
Complaint 10702320 · Mar 28, 2015 · 38,000 miles
SEE BELOW FROM: TIER 1 EMAIL - CRCFMC [MAILTO: ] SENT: THURSDAY, MARCH 20, 2014 8:57 AM TO: [XXX] CT: RE: VEHICLE SERVICE ISSUES CRM:01660000000018 HELLO[XXX] MY NAME IS [XXX], I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2010…
Complaint 10641517 · Oct 5, 2014 · 38,000 miles

Own a 2010 Mountaineer?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.