2020 Ram Promaster 2500Problems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2020 Ram Promaster 2500, most often about the power train. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 21, 2025. Updated daily.

Complaints by system

Where the 2020 Ram Promaster 2500 has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train20
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2020 Ram Promaster 2500 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2020 vs. every other Promaster 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster 2500 median. How we score

'15'20'21'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Promaster 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The…
Complaint 11649770 · Mar 21, 2025 · 125,000 miles
The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact…
Complaint 11557833 · Dec 1, 2023

Own a 2020 Promaster 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.