2021 Ram Promaster 2500Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2021 Ram Promaster 2500, most often about the power train. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 25, 2024. Updated daily.

Complaints by system

Where the 2021 Ram Promaster 2500 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train20
Seats11
Service brakes11
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2021 Ram Promaster 2500 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2021 vs. every other Promaster 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster 2500 median. How we score

'15'20'21'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Promaster 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and…
Complaint 11627330 · Nov 25, 2024 · 37,000 miles
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
Complaint 11614266 · Sep 12, 2024 · 67,000 miles

Own a 2021 Promaster 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.