Power train: transfer case (4-wheel drive)Recall 14V-374 · Chevrolet and GMC vehicles
General Motors LLC recall 14V-374 covers 392,459 Chevrolet and GMC vehicles for a power train: transfer case (4-wheel drive) problem, reported to NHTSA on June 27, 2014. The manufacturer's latest report (2015 Q4) shows 94% of affected vehicles repaired.
Source: NHTSA recall 14V374000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
The risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 360 vehicles were listed as unreachable.
Vehicles in this recall
Built from January 30, 2013 to June 20, 2014. Not every vehicle in these model years is included; check by VIN.