Control arm: lower armRecall 15V-451 · 2007–2014 Mazda CX-9

Mazda North American Operations recall 15V-451 covers 193,484 2007–2014 Mazda CX-9 for a control arm: lower arm problem, reported to NHTSA on July 20, 2015. The manufacturer's latest report (2017 Q4) shows 70% of affected vehicles repaired.

70%
Vehicles repaired136,383 of 193,484 · 2017 Q4
Vehicles affected193,4841 model
ReportedJul 20, 2015Owners notified Sep 14, 2015
Complaints since111Same system, after the recall

Source: NHTSA recall 15V451000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

The risk

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

What to do

The fix

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

70%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,466 vehicles were listed as unreachable.

0%50%100%2015 Q32017 Q4
1 model

Vehicles in this recall

Built from October 24, 2006 to December 28, 2013. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Lower ball joint separationPE15022 · closed Aug 20, 2015
    NHTSA