repaired · 2020 Q1
Passenger side: inflator module
Do not driveRisk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
2014 Mazda CX-9Problems, recalls & complaints
NHTSA has logged 54 owner complaints about the 2014 Mazda CX-9, most often about the engine. It is covered by 3 safety recalls, and for recall 15V-451 the manufacturer reports only 70% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 20, 2024. Updated daily. Photo: EurovisionNim, CC BY-SA 4.0.
Complaints by system
Where the 2014 Mazda CX-9 has problems
54 complaints grouped by the system owners reported.
19Engine
9Service brakes1 crash/fire/injury
7Power train1 crash/fire/injury
5Suspension
5Fuel/propulsion system
3Air bags
3Seats
3Steering
2Structure
85 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 19 | 0 |
| Service brakes | 9 | 1 |
| Power train | 7 | 1 |
| Suspension | 5 | 0 |
| Fuel/propulsion system | 5 | 0 |
| Air bags | 3 | 0 |
| Seats | 3 | 0 |
| Steering | 3 | 0 |
| Structure | 2 | 0 |
| 5 other systems | 8 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2014 Mazda CX-9 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2017 Q3
Steering
Risk. If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
repaired · 2017 Q4
Control arm: lower arm
Risk. Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.
Best & worst years
2014 vs. every other CX-9 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-9 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2014 Mazda CX-9 safety ratings
2014 Mazda CX-9 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.1% risk)
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
1 investigation
NHTSA defect investigations
Federal investigations that included the 2014 Mazda CX-9, and the recalls they led to.
- Lower ball joint separationLed to recall 15V-451
In owners' words
What CX-9 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after Christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights NOTHING! It just…
The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engine. The service engine light came on and we took it to our trusted mechanic right away. Got the estimates from two mechanics for this repair and then towed the car to Mazda dealer…
I bought a vehicle from Carvana 11/2021 with not quite 59k on it. On 6/21/2023, with 77K miles, my car had a catastrophic engine failure. I was driving my grandchildren ages, 3-12 years of age home. Safety was definitely at risk with speeds of 70 freeway were completed right before engine stopping.…
Own a 2014 CX-9?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.