2019 Mazda CX-9Problems, recalls & complaints

NHTSA has logged 54 owner complaints about the 2019 Mazda CX-9, most often about the engine. It is covered by 2 safety recalls, and for recall 21V-875 the manufacturer reports only 84% of affected cars repaired.

2019 Mazda CX-9

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2019 Mazda CX-9 has problems

54 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine240
Electrical system70
Power train50
Suspension40
Structure30
Back over prevention31
Visibility/wiper20
Forward collision avoidance20
Service brakes20
6 other systems70

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2019 Mazda CX-9 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2024 Q2

Delivery: fuel pump

Recall 21V-875 · Nov 12, 2021 · 121,038 vehicles · 101,565 repaired

Risk. Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2021 Q1

Tires: tread/belt

Recall 19V-770 · Oct 28, 2019 · 146 vehicles · 144 repaired

Risk. A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Best & worst years

2019 vs. every other CX-9 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-9 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Mazda CX-9 safety ratings

2019 Mazda CX-9 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2019 Mazda CX-9 frontal crash test, NHTSA
Frontal crash★★★★★
2019 Mazda CX-9 side barrier test, NHTSA
Side barrier★★★★★
2019 Mazda CX-9 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.1% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What CX-9 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

We recently noticed a coolant smell upon cold start up of our 2019 Mazda CX-9 Signature. Upon further investigation, we found that there is a Service Bulletin (TSB-01-013/21) issued by Mazda for a manufacturer's defect in the cylinder head causing coolant leaks into and around the exhaust manifold.…
Complaint 11776242 · Nov 6, 2026
The engine cylinder head developed an internal coolant leak, allowing coolant to enter the combustion chamber. This caused engine overheating and smoke coming from the tailpipe while driving. A dealer performed a coolant pressure test confirming coolant leaking into the combustion chamber, and…
Complaint 11749615 · Jul 10, 2026
My 2019 Mazda CX-9 (VIN [XXX]) suffered catastrophic cylinder head failure on the SKYACTIV-G 2.5T engine at approximately 124,000 miles. The failure is consistent with Mazda TSB 01-013/21 (and successors 01-007/22, 01-010/24), in which Mazda acknowledged that cylinder heads on this engine can crack…
Complaint 11745033 · Jun 18, 2026

Own a 2019 CX-9?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.