EquipmentRecall 19V-401 · Chevrolet and Ford vehicles

VCI Emergency Vehicle Specialists recall 19V-401 covers 22 Chevrolet and Ford vehicles for a equipment problem, reported to NHTSA on May 29, 2019. The manufacturer's latest report (2019 Q2) shows 0% of affected vehicles repaired.

0%
Vehicles repaired0 of 22 · 2019 Q2
Vehicles affected227 models
ReportedMay 29, 2019Owners notified May 9, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V401000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

The risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

What to do

The fix

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

7 models

Vehicles in this recall

Built from May 1, 2017 to December 13, 2018. Not every vehicle in these model years is included; check by VIN.