Suspension: frontRecall 19V-598 · E-One vehicles
E-One Incorporated recall 19V-598 covers 57 E-One vehicles for a suspension: front problem, reported to NHTSA on August 14, 2019. The manufacturer's latest report (2020 Q4) shows 39% of affected vehicles repaired.
Source: NHTSA recall 19V598000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
The fix
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
39%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.