Tailgate: latchRecall 19V-864 · Ford vehicles

Ford Motor Company recall 19V-864 covers 231,664 Ford vehicles for a tailgate: latch problem, reported to NHTSA on December 4, 2019. The manufacturer's latest report (2021 Q2) shows 77% of affected vehicles repaired.

77%
Vehicles repaired177,424 of 231,664 · 2021 Q2
Vehicles affected231,6643 models
ReportedDec 4, 2019Owners notified Jan 22, 2020
Complaints since46Same system, after the recall

Source: NHTSA recall 19V864000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

The risk

Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

77%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,579 vehicles were listed as unreachable.

0%50%100%2020 Q12021 Q2
3 models

Vehicles in this recall

Built from October 8, 2015 to November 3, 2019. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Power tailgate opens unintendedPE18011 · closed Dec 12, 2019
    NHTSA