Sensing system: cameraRecall 23V-489 · Tesla vehicles
Tesla, Inc. recall 23V-489 covers 1,337 Tesla vehicles for a sensing system: camera problem, reported to NHTSA on July 14, 2023. The manufacturer's latest report (2025 Q2) shows 89% of affected vehicles repaired.
Source: NHTSA recall 23V489000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
The risk
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
The fix
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
89%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.