2004 Sprinter 3500Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2004 Sprinter 3500, most often about the service brakes, hydraulic. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 28, 2020. Updated daily.

Complaints by system

Where the 2004 Sprinter 3500 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2004 Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Sprinter.

Best & worst years

2004 vs. every other 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 3500 median. How we score

'03'04'05'06'07'08'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 3500 owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM
Complaint 10143857 · Nov 28, 2005

Own a 2004 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.