2013 Sutphen SPH 100Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2013 Sutphen SPH 100, most often about the seat belts. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 10, 2014. Updated daily.

Complaints by system

Where the 2013 Sutphen SPH 100 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seat belts10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Sutphen SPH 100 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Equipment: mechanical

Recall 14V-718 · Nov 10, 2014 · 181 vehicles

Risk. A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Sutphen.

Best & worst years

2013 vs. every other SPH 100 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SPH 100 median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What SPH 100 owners report

Recent seat belts complaints filed with NHTSA, shortened. Personal details are removed.

THE SEATBELT LATCHPLATE AND SOME LAP BELT WEBBING RIDES ON THE ABDOMEN OF ADULT OCCUPANTS, RATHER THAN LOW ACROSS THE HIPS AS A SEATBELT IS SUPPOSED TO FIT. THIS IS TRUE FOR ALL FOUR SEATS IN THE VEHICLE. THIS MAY BE DUE TO EXCESSIVELY LONG SEATBELT STALKS ON THE FEMALE SEATBELT BUCKLES. THE UPPER…
Complaint 10509631 · Apr 26, 2013 · 3,000 miles

Own a 2013 SPH 100?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.