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2010 Sutphen SPH 100Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2010 Sutphen SPH 100, most often about the electronic stability control (esc). It is covered by 4 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Free fix at dealersOwner complaints10 with a crash, fire or injuryTypical failure mileage49kElectronic stability control (ESC), median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 1, 2018. Updated daily.

Complaints by system

Where the 2010 Sutphen SPH 100 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2010 Sutphen SPH 100 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Equipment: mechanical

Recall 14V-718 · Nov 10, 2014 · 181 vehicles

Risk. A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Problem, fix and repair progress →

–no report yet

Electronic stability control (ESC)

Recall 11V-586 · Dec 14, 2011 · 98 vehicles

Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Driveline: universal joint

Recall 10V-071 · Mar 2, 2010 · 35 vehicles

Risk. VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Sutphen.

Best & worst years

2010 vs. every other SPH 100 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SPH 100 median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2010 Sutphen SPH 100, and the recalls they led to.

  1. Driveshaft FailurePE10002 · closed Mar 25, 2010
    Led to recall 10V-071
  2. Aerial Fire Apparatus Cable FailureRQ14003 · closed Dec 23, 2014
    Led to recall 14V-718
In owners' words

What SPH 100 owners report

Recent electronic stability control (esc) complaints filed with NHTSA, shortened. Personal details are removed.

REPORT RECEIPT DATE: OCT 03, 2011 NHTSA CAMPAIGN NUMBER: 11E039000 COMPONENT(S): ELECTRONIC STABILITY CONTROL OUR FIRE TRUCKS WERE NOT INCLUDED IN THIS RECALL AT THE TIME OF PUBLISH, BUT WE ARE NOW EXPERIENCING THE RECALL PROBLEMS WITH ONE OF OUR FIRE TRUCKS. THE LAST INCIDENT ALMOST DROVE THE CREW…
Complaint 11091166 · May 1, 2018 · 49,000 miles

Own a 2010 SPH 100?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.