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2011 Thor Motor Coach ACEProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Thor Motor Coach ACE, most often about the electrical system. It is covered by 2 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 12%Owner complaints11 with a crash, fire or injuryTypical failure mileage46kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2011 Thor Motor Coach ACE has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Thor Motor Coach ACE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Electrical system

Recall 13V-265 · Jun 25, 2013 · 7,593 vehicles

Risk. If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2011 vs. every other ACE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ACE median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What ACE owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I AM THE SERVICE MANAGER OF A MOTORHOME DEALERSHIP, WE STARTED HAVING ELECTRICAL ISSUES INCLUDING A FIRE UNDER THE DASH, BROKEN EQUIPMENT FOUND THAT THE FLOOR HAD DETACHED FROM THE SIDES AND ROOF OF THE MOTORHOME, IT IS HELD ON BY SMALL SCREWS ALONG THE WALL UNDER THE TRIM, AS YOU DROVE THE VEHICLE…
Complaint 10551453 · Nov 7, 2013 · 46,000 miles

Own a 2011 ACE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.