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2013 Thor Motor Coach ACEProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2013 Thor Motor Coach ACE, most often about the engine. It is covered by 4 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 12%Owner complaints32 with a crash, fire or injuryTop problem1Engine

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 9, 2018. Updated daily.

Complaints by system

Where the 2013 Thor Motor Coach ACE has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine10
Fuel system, gasoline10
Service brakes11
Service brakes, hydraulic11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2013 Thor Motor Coach ACE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2020 Q1

Visibility: windshield wiper/washer

Recall 18V-705 · Oct 9, 2018 · 2,854 vehicles · 495 repaired

Risk. A reduction of driver visibility can increase the risk of a crash.

Problem, fix and repair progress →

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

31%repaired · 2017 Q4

Equipment: recreational vehicle/trailer

Recall 16V-571 · Aug 2, 2016 · 5,633 vehicles · 1,772 repaired

Risk. A flammable shower curtain may further fuel a fire, increasing the risk of injury.

Problem, fix and repair progress →

–no report yet

Electrical system

Recall 13V-265 · Jun 25, 2013 · 7,593 vehicles

Risk. If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2013 vs. every other ACE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ACE median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What ACE owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I AM EXTREMELY CONCERNED THAT RUNNING GAS LINES INTO AND THEN OUT OF AN OIL COOLER THAT IS ATTACHED TO THE FRONT OF THE RADIATOR AT THE FRONT OF A VEHICLE IS NOT SAFE. ANY FRONT END COLLISION COULD CAUSE THESE NEW LINES AND OR THE OIL COOLER TO BREAK CREATING THE POTENTIAL FOR A FIRE. I AM…
Complaint 10522371 · Jun 27, 2013

Own a 2013 ACE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.