2021 Thor Motor Coach ACEProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2021 Thor Motor Coach ACE, most often about the electrical system. It is covered by 1 safety recall, and for recall 20V-339 the manufacturer reports only 100% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 8, 2024. Updated daily.

Complaints by system

Where the 2021 Thor Motor Coach ACE has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Engine10
Power train10
Suspension10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Thor Motor Coach ACE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2022 Q2

Visibility: glass, side/rear

Recall 20V-339 · Jun 9, 2020 · 71 vehicles · 71 repaired

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2021 vs. every other ACE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ACE median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What ACE owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Air conditioner compressor wouldn't engage in rv. Called a mobile technician. Mobile technician found burnt and melted connectors on the control board. Technician stated the connectors used for 120v power were 12v crimp connectors and had burned and melted from the amperage. Technician stated that…
Complaint 11600287 · Jul 8, 2024
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
Complaint 11438528 · Oct 28, 2021

Own a 2021 ACE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.