2009 Toyota MatrixProblems, recalls & complaints

NHTSA has logged 192 owner complaints about the 2009 Toyota Matrix, most often about the air bags. It is covered by 3 safety recalls, and for recall 16V-340 the manufacturer reports only 72% of affected cars repaired.

2009 Toyota Matrix

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 29, 2019. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2009 Toyota Matrix has problems

192 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags7810
Vehicle speed control4522
Steering222
Engine111
Service brakes, hydraulic93
Electrical system90
Engine and engine cooling90
Service brakes51
Visibility50
10 other systems225

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2009 Toyota Matrix recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

72%repaired · 2021 Q3

Passenger side: inflator module

Recall 16V-340 · May 23, 2016 · 1,754,517 vehicles · 1,269,624 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Vehicle speed control: accelerator pedal

Recall 10V-023 · Jan 27, 2010 · 1,126,915 vehicles

Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2009 vs. every other Matrix year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Matrix median. How we score

'03'04'05'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2009 Toyota Matrix safety ratings

2009 Toyota Matrix 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2009 Toyota Matrix frontal crash test, NHTSA
Frontal crashNot rated
2009 Toyota Matrix side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 4 stars (13.6% risk)
  • Stability control: Optional
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2009 Toyota Matrix, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Matrix owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS…
Complaint 11210602 · May 29, 2019 · 48,000 miles
LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD *JS
Complaint 11091768 · May 2, 2018
"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND…
Complaint 11078796 · Mar 12, 2018

Own a 2009 Matrix?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.