2010 Toyota MatrixProblems, recalls & complaints

NHTSA has logged 45 owner complaints about the 2010 Toyota Matrix, most often about the air bags. It is covered by 4 safety recalls, and for recall 16V-340 the manufacturer reports only 72% of affected cars repaired.

2010 Toyota Matrix

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 11, 2019. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2010 Toyota Matrix has problems

45 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags273
Vehicle speed control43
Steering31
Service brakes, electric21
Engine20
Service brakes21
Service brakes, hydraulic20
Electrical system10
Equipment10
8 other systems80

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2010 Toyota Matrix recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

72%repaired · 2021 Q3

Passenger side: inflator module

Recall 16V-340 · May 23, 2016 · 1,754,517 vehicles · 1,269,624 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Vehicle speed control: accelerator pedal

Recall 10V-023 · Jan 27, 2010 · 1,126,915 vehicles

Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2010 vs. every other Matrix year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Matrix median. How we score

'03'04'05'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2010 Toyota Matrix safety ratings

2010 Toyota Matrix 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2010 Toyota Matrix frontal crash test, NHTSA
Frontal crashNot rated
2010 Toyota Matrix side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 4 stars (13.6% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2010 Toyota Matrix, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Matrix owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO AN APARTMENT BUILDING. THE DRIVER STATED THAT THE BRAKE PEDAL WAS DEPRESSED DURING THE FAILURE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED,…
Complaint 11142316 · Oct 24, 2018 · 40,000 miles
"TAKATA RECALL". I PURCHASED THE VEHICLE ON 4/27/2017. I RECEIVED A RECALL NOTICE APPROXIAMATELY 1 WEEK LATER. I CALLED THE DEALER I PURCHASED IT THROUGH, THEY TOLD ME WHEN I RECEIVE A LETTER FROM TOYOTA THAT THE AIRBAGS ARE AVAILABLE, TO CALL BACK. IT HAS BEEN ALMOST 5 MONTHS AND THE VEHICLE HAS…
Complaint 11023840 · Sep 17, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V689000 (VISIBILITY) AND 16V340000 (AIR BAGS); HOWEVER, THE REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…
Complaint 11020284 · Aug 29, 2017

Own a 2010 Matrix?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.