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2020 Chevrolet Silverado 2500Problems, recalls & complaints

NHTSA has logged 110 owner complaints about the 2020 Chevrolet Silverado 2500, most often about the power train. It is covered by 10 safety recalls, and for recall 21V-578 the manufacturer reports only 55% of affected cars repaired.

2020 Chevrolet Silverado 2500
48
CarFlaw IndexSolid year1.1× the Silverado 2500 median · #12 of 28 years by complaints
Safety recalls10Lowest repair rate 55%Owner complaints1106 with a crash, fire or injuryTypical failure mileage81kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Chevrolet Silverado 2500 has problems

110 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train333
Electrical system182
Service brakes171
Tires100
Engine102
Steering90
Fuel/propulsion system80
Structure60
Engine and engine cooling40
13 other systems213

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2020 Chevrolet Silverado 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q1

Tailgate: latch

Recall 24V-060 · Feb 1, 2024 · 570,434 vehicles · 418,629 repaired

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Tires: temporary/emergency spare tire

Recall 21V-578 · Jul 29, 2021 · 86 vehicles · 47 repaired

Risk. An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Problem, fix and repair progress →

Show 6 more recalls
81%repaired · 2022 Q4

Seat belts

Recall 20V-792 · Dec 17, 2020 · 624,216 vehicles · 508,277 repaired

Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…

Problem, fix and repair progress →

88%repaired · 2022 Q3

Driveline: driveshaft

Recall 20V-650 · Oct 22, 2020 · 42 vehicles · 37 repaired

Risk. If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

Problem, fix and repair progress →

82%repaired · 2022 Q2

Curtain: inflator

Recall 20V-446 · Jul 30, 2020 · 769 vehicles · 629 repaired

Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Problem, fix and repair progress →

68%repaired · 2022 Q2

Hood: latch

Recall 20V-324 · Jun 4, 2020 · 272 vehicles · 185 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2022 Q1

Hood: latch

Recall 20V-142 · Mar 12, 2020 · 1,909 vehicles · 1,574 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Seat belts: pretensioner

Recall 19V-814 · Nov 14, 2019 · 556,399 vehicles · 530,461 repaired

Risk. A vehicle fire could result if materials ignite inside the vehicle.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

2020 vs. every other Silverado 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Silverado 2500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Chevrolet Silverado 2500 safety ratings

2020 Chevrolet Silverado 2500 PU/CC 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Chevrolet Silverado 2500, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What Silverado 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

While driving on the highway our transmission cooling line completely separated at rubber hose to metal line crimp. This cause transmission fluid to burst out all over the vehicle including the windshield and trailer. Vehicle immediately stopped pulling and we barely were able to get to the side of…
Complaint 11765810 · Sep 21, 2026
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the transmission shuddered and hesitated while driving 55 MPH or at higher speed. The vehicle was taken to the dealer; however, the dealer was no longer in business. While driving at various speeds, the lifters were…
Complaint 11764917 · Sep 17, 2026 · 170,000 miles
2 of the 4 Balance weights from Front Axle Propeller Shaft have become detached from their welds. Found on chassis during routine maintenance and visual inspection. Truck was just outside window of recall N202314870, Contacted GM Customer care to confirm no recall work was preformed and vehicle is…
Complaint 11763038 · Sep 9, 2026

Own a 2020 Silverado 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.