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2000 Dodge DurangoProblems, recalls & complaints

NHTSA has logged 1,075 owner complaints about the 2000 Dodge Durango, most often about the suspension. It is covered by 2 safety recalls.

2000 Dodge Durango
29
CarFlaw IndexUse caution2.5× the Durango median · #3 of 26 years by complaints
Safety recalls2Free fix at dealersOwner complaints1,075201 with a crash, fire or injuryTypical failure mileage50kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 21, 2024. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2000 Dodge Durango has problems

1,075 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension50719
Engine and engine cooling12713
Power train12013
Steering839
Service brakes, hydraulic7321
Electrical system5612
Air bags5142
Latches/locks/linkages421
Seats326
19 other systems18535

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2000 Dodge Durango recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Control arm: upper ball joint

Recall 04V-596 · Dec 21, 2004 · 592,707 vehicles

Risk. EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Problem, fix and repair progress →

–no report yet

Air bags

Recall 01V-153 · May 8, 2001 · 216,100 vehicles

Risk. WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Mileage at failure

When do suspension problems start?

50kmiles, median

Based on the odometer reading in 304 suspension complaints. 89% were reported before 100,000 miles.

median0k50k100k150k200k+
44under 30k miles270under 100k miles34100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Suspension

30 owners mentioned a cost

$1,000median

Middle half: $500 – $1,442

Engine and engine cooling

12 owners mentioned a cost

$3,100median

Middle half: $950 – $4,200

Power train

8 owners mentioned a cost

$1,350median

Middle half: $349 – $3,175

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2000 vs. every other Durango year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Durango median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2000 Dodge Durango safety ratings

2000 Dodge Durango 4-DR. 4X4 in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2000 Dodge Durango frontal crash test, NHTSA
Frontal crashNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2000 Dodge Durango, and the recalls they led to.

  1. UPPER BALL JOINT SEPARATIONEA03023 · closed Feb 11, 2005
    Led to recall 04V-596
  2. SAFETY BELT CINCHING LATCH PLATEPE02082 · closed Apr 23, 2003
    No recall
  3. FRONT SUSP. UPPER BALL JOINT FAILUREPE03032 · closed Nov 19, 2003
    No recall
  4. STEERING WHEEL/SHAFT SPLINE ATTACHMENTPE99074 · closed Feb 24, 2000
    No recall
In owners' words

What Durango owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from…
Complaint 11444532 · Dec 21, 2021 · 240,000 miles
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO…
Complaint 11373230 · Nov 5, 2020 · 140,000 miles
THERE WAS A RECALL ON THE BALL JOINTS OF THE VEHICLE I OWN BUT I WAS TOLD THAT THE RECALL IS CLOSED. I BELIEVE THAT IT SHOULD BE COVERED FOR REPAIR BECAUSE I WASN'T MADE AWARE OF ANY RECALLS WHEN I OBTAINED THE VEHICLE. THE UPPER BALL JOINTS ARE BAD AND A MECHANIC TOLD ME IT COULD BREAK OFF.
Complaint 11217475 · Jun 3, 2019 · 172,000 miles

Own a 2000 Durango?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.