repaired · 2023 Q1
Air bags: critical fasteners
Risk. A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
2020 Dodge DurangoProblems, recalls & complaints
NHTSA has logged 56 owner complaints about the 2020 Dodge Durango, most often about the exterior lighting. It is covered by 2 safety recalls, and for recall 21V-280 the manufacturer reports only 70% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 23, 2026. Updated daily. Photo: Greg Gjerdingen, CC BY 2.0.
Complaints by system
Where the 2020 Dodge Durango has problems
56 complaints grouped by the system owners reported.
23Exterior lighting2 crash/fire/injury
9Electrical system2 crash/fire/injury
7Engine
4Structure
3Steering
3Air bags
3Vehicle speed control
3Power train
3Service brakes
95 other systems2 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Exterior lighting | 23 | 2 |
| Electrical system | 9 | 2 |
| Engine | 7 | 0 |
| Structure | 4 | 2 |
| Steering | 3 | 0 |
| Air bags | 3 | 0 |
| Vehicle speed control | 3 | 0 |
| Power train | 3 | 0 |
| Service brakes | 3 | 0 |
| 5 other systems | 9 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Dodge Durango recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q1
Sensing system: camera
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.
Best & worst years
2020 vs. every other Durango year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Durango median. How we score
'97'98'99'00'01'02'03'04'05'06'07'08'09'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Dodge Durango safety ratings
2020 Dodge Durango SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 3 stars (21.2% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
1 investigation
NHTSA defect investigations
Federal investigations that included the 2020 Dodge Durango, and the recalls they led to.
- Active Head Rest Inadvertent DeploymentNo recall
In owners' words
What Durango owners report
Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.
I'm here to report yet another Gen 3 Dodge Durango "racetrack" liftgate light assembly experiencing water/moisture ingress. This issue has been ongoing since the 2014 model year when the racetrack lighting was introduced. The issue is, overt time, water makes its way into the assembly, eventually…
Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the…
My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.
Own a 2020 Durango?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.