2004 Dodge DurangoProblems, recalls & complaints

NHTSA has logged 1,115 owner complaints about the 2004 Dodge Durango, most often about the engine. It is covered by 8 safety recalls, and for recall 14V-770 the manufacturer reports only 23% of affected cars repaired.

2004 Dodge Durango

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 2, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2004 Dodge Durango has problems

1,115 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine32612
Engine and engine cooling24916
Electrical system24360
Air bags14321
Power train9910
Vehicle speed control4910
Structure351
Steering313
Exterior lighting212
22 other systems18128

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2004 Dodge Durango recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

34%repaired · 2018 Q3

Passenger side: inflator module

Do not drive

Recall 16V-352 · May 24, 2016 · 4,648,270 vehicles · 1,599,545 repaired

Risk. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or…

Problem, fix and repair progress →

41%repaired · 2017 Q3

Driver side: inflator module

Do not drive

Recall 15V-313 · May 26, 2015 · 4,077,169 vehicles · 1,644,105 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

23%repaired · 2016 Q2

Air bags

Recall 14V-770 · Dec 3, 2014 · 250,896 vehicles · 57,621 repaired

Risk. In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Show 4 more recalls
–no report yet

12v/24v/48v battery: cables

Recall 04V-578 · Dec 8, 2004 · 71,763 vehicles

Risk. THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.

Problem, fix and repair progress →

–no report yet

Vehicle speed control: cables

Recall 04V-020 · Jan 14, 2004 · 21,053 vehicles

Risk. THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Mileage at failure

When do engine problems start?

120kmiles, median

Based on the odometer reading in 298 engine complaints. 25% were reported before 100,000 miles.

median0k50k100k150k200k+
3under 30k miles74under 100k miles224100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

29 owners mentioned a cost

$6,000median

Middle half: $4,000 – $6,000

Engine and engine cooling

26 owners mentioned a cost

$5,750median

Middle half: $3,300 – $7,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2004 vs. every other Durango year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Durango median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
9 investigations

NHTSA defect investigations

Federal investigations that included the 2004 Dodge Durango, and the recalls they led to.

  1. ENGINE STALLEA05018 · closed Aug 29, 2007
    No recall
  2. STEERING WHEEL AND STEERING SHAFT BOLTSEA06004 · still open
    Open
  3. INSTRUMENT PANEL FIRESEA06015 · closed Mar 15, 2007
    Led to recall 07V-092
  4. Air Bag Inflator RuptureEA15001 · still open
    Led to recall 22V-945
  5. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  6. ENGINE STALLPE05027 · closed Nov 3, 2005
    No recall
  7. STEERING WHEEL AND SHAFT BOLTSPE05056 · closed Mar 9, 2006
    No recall
  8. Air Bag Inflator RupturePE14016 · closed Mar 2, 2015
    Led to recall 14V-770
  9. INSTRUMENT PANEL FIRESRQ06006 · closed Aug 28, 2006
    No recall
In owners' words

What Durango owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine…
Complaint 11588740 · May 14, 2024 · 115,000 miles
CAR WAS PARKED ON A THURSDAY, WAS RUNNING FINE WITH NO PROBLEMS. RAINED ALL WEEKEND. WENT TO START IT ON MONDAY MORNING, PRODUCED A HORRIBLE GRINDING NOISE AND WOULD NOT START. RESEARCH SHOWS THAT THE COWL HAS ALLOWED WATER TO LEAK UNDER THE HOOD AND PUDDLE ON THE MOTOR ALLOWING IT TO SEEP INTO THE…
Complaint 11389746 · Jan 25, 2021
GOOD DAY I OWN A PRECIOUS 04 DODGE DURANGO I'VE BEEN MAINTAINING WELL OVER THE YEARS. BUT AS OF LATE SOME ISSUES AROSE WITH MY AIR BAG SENSOR AND OIL LIGHT FLICKERING ON DASH WHEN BRAKE AT IDLE. I DON'T DRIVE TOO FREQUENTLY EXCEPT THE NORMAL WORK SCHEDULE MON-FRI SO I DONT GO FAR ESPECIALLY SINCE…
Complaint 11386885 · Jan 6, 2021

Own a 2004 Durango?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.